Digi Mabble IT Solutions
Last updated: 15/12/2025
1. Company Information
These Terms and Conditions (“Terms”) govern the sale and use of services provided by:
Digi Mabble IT Solutions
Avenue Eiffel 8, 1300 Wavre, Belgium
Company name: Digi Mabble IT Solutions
Website: https://digimabbleai.com
Email: info@digimabble.com
The Company operates in Belgium and provides digital, SaaS and AI-based solutions to business clients.
2. Scope of Services
Digi Mabble IT Solutions provides professional digital services, including but not limited to:
● AI-powered agents (chatbots, voice agents, automation agents).
● SaaS tools and subscription-based software.
● Data analysis, automation and dashboards.
● Lead generation and business intelligence solutions.
● Custom IT, automation and AI consulting services.
The exact scope of services is defined on:
● the Website,
● the pricing page
● commercial offers,
● or written agreements exchanged with the client.
3. Eligibility & Business Use
The Services are intended exclusively for professionals and legal entities (B2B).
By purchasing or using the Services, You confirm that:
● You are acting on behalf of a company or as a self-employed professional.
● You have the legal authority to bind your organization.
4. Account Creation
Some Services require the creation of an account.
You are responsible for:
● the accuracy of the information provided,
● maintaining the confidentiality of your credentials,
● all activities occurring under your account.
5. Pricing & Subscriptions
5.1 Subscription Model
Certain Services are offered as recurring subscriptions (monthly or annual), with or
without a minimum commitment period.
Subscription details (price, billing cycle, features) are clearly displayed on:
● the pricing page,
● checkout page powered by Paddle,
● or commercial documentation.
5.2 Payments
Payments are securely processed by Paddle, acting as Merchant of Record.
By completing a purchase, You agree that:
● Paddle handles billing, invoicing and VAT where applicable,
● payments are charged automatically according to the selected billing cycle.
6. Commitment & Cancellation
6.1 Commitment Period
Unless otherwise stated:
● subscriptions may include a minimum commitment period,
● cancellation before the end of this period does not entitle You to a refund.
6.2 Cancellation
You may cancel your subscription:
● via the Paddle customer portal,
● or by contacting support before the next billing cycle.
Cancellation stops future charges but does not retroactively refund already paid periods.
7. Refund Policy
Unless explicitly stated otherwise:
● Digital services and SaaS access are non-refundable once delivered or activated.
● Any refund or trial period is described explicitly in the offer.
● Paddle’s refund rules apply where legally required.
8. Service Availability & Limitations
The Company aims to ensure high availability but does not guarantee uninterrupted access.
Services may be temporarily unavailable due to:
● maintenance,
● updates,
● third-party service outages.
9. Acceptable Use
You agree not to:
● misuse the Services,
● attempt to reverse engineer or copy the software,
● use the Services for illegal or abusive activities,
● overload or interfere with the infrastructure.
Violation may result in suspension or termination without refund.
10. Intellectual Property
All software, algorithms, content, branding and documentation remain the exclusive
property of Digi Mabble IT Solutions.
No rights are transferred except the limited right to use the Services during an active subscription.
11. Data Protection & Privacy
Personal data is processed in accordance with our Privacy Policy, available on the Website.
By using the Services, You acknowledge and accept the Privacy Policy.
12. Liability Limitation
To the maximum extent permitted by law:
● The Company shall not be liable for indirect or consequential damages,
● Total liability shall not exceed the amount paid by the Client during the last 12 months.
13. Termination
The Company may suspend or terminate access if:
● these Terms are violated,
● payments fail,
● misuse or abuse is detected.
14. Governing Law & Jurisdiction
These Terms are governed by Belgian law.
Any dispute shall fall under the exclusive jurisdiction of the courts of Belgium.
15. Changes to TermsThe Company may update these Terms at any time.
Updated Terms are effective once published on the Website.
16. Contact
For any questions regarding these Terms:
https://digimabbleai.com/contact/