Pricing & Plans

AI Chatbot

Choose the plan that suits your business and get started without technical effort. Our AI chatbots handle customer inquiries 24/7, reduce team workload and improve service quality – fully GDPR-compliant and provided as a managed service.

Starter

The ideal entry point into automated customer communication.
Perfect for businesses wanting to automate simple inquiries and provide 24/7 information — without technical effort.

€199 per month

€299 setup (one-time)
  • AI chatbot incl. knowledge base for 1 domain with up to 50 subpages

  • Knowledge base built from your own documents (PDF, Word, text files) with up to 100 MB upload volume

  • 1,000 messages/month

  • 1 language

  • 24/7 FAQ responses

  • 1 calendar for appointment booking

  • Chat reports & insights

  • GDPR-compliant processing on German servers

  • Setup & configuration

  • AI Training with your content

  • Ongoing optimization

Growth

The powerful plan for growing communication needs.
Ideal for businesses wanting to automate consulting, qualify leads and support customers across multiple channels.

€349 per month

€499 setup (one-time)
  • AI chatbot incl. knowledge base for 1 domain with up to 350 subpages

  • Knowledge base built from your own documents (PDF, Word, text files) with up to 1 GB upload volume

  • 5,000 messages/month

  • 5 languages

  • Feedback system

  • Callback tool, 10 calendars for appointment booking

  • Automatic learning processes

  • Detailed chat reports with insights

  • Setup & configuration

  • AI Training with your content

  • Ongoing optimization

Enterprise

Maximum flexibility for individual communication processes.
For companies with complex requirements, multiple teams or international audiences. Fully customizable.

from €799 per month

from €999 setup (one-time)
  • AI chatbot incl. unlimited subpages, domains & languages (up to 170)

  • Knowledge base built from your own documents (PDF, Word, text files) starting at 5 GB upload volume

  • 20,000 messages/month

  • Third-party API integrations

  • Callback tool, feedback system

  • Unlimited calendars for appointment booking

  • SLA options & priority support

  • Automatic learning processes

  • Detailed chat reports with insights

  • Setup & configuration

  • AI Training with your content

  • Ongoing optimization

All prices excl. VAT. No minimum contract term – cancellation period 4 weeks to the end of the month.

Pricing & Plans

AI Voice Assistant

Choose the right plan and get started without technical effort. Our AI Voice Assistant answers calls professionally 24/7, handles common inquiries, books appointments directly into your calendar and forwards callback requests – GDPR-compliant and fully managed.

Starter

The ideal start: instant reachability without a call center

Perfect for businesses wanting to automate incoming calls, book appointments and reduce team workload.

€179 per month

€299 setup (one-time)

  • 1 AI voice assistant

  • 1 dedicated phone number (Germany, France, United Kingdom, Italy, Switzerland)

  • 300 included call minutes

  • €0.15 for each additional minute

  • 1 domain for LIVE web search

  • 3 call forwards

  • 1 calendar for appointment booking

  • Call notes via email

  • GDPR-compliant processing on German servers

  • Setup & configuration

  • AI Training with your content

  • Ongoing optimization

Growth

The powerful plan for growing teams.

Ideal for businesses with higher call volumes, more calendars and multiple knowledge sources for live phone responses.

€349 per month

€499 setup (one-time)

  • 1 AI voice assistant

  • 1 dedicated phone number (Germany, France, United Kingdom, Italy, Switzerland)

  • 1,000 included call minutes

  • €0.15 per additional minute

  • 5 domains for LIVE web search

  • 10 call forwards

  • 5 calendars for appointment booking

  • Call notes via email

  • GDPR-compliant processing on German servers

  • Setup & configuration

  • AI Training with your content

  • Ongoing optimization

Enterprise

Maximum automation without limits – for organizations with high demands.

Ideal for high call volumes, many calendars/forwards and custom integrations or security setups.

from €899 per month

from €999 setup (one-time)
  • 1 AI voice assistant

  • 1 dedicated phone number (Germany, France, United Kingdom, Italy, Switzerland)

  • 3,000 included call minutes

  • €0.15 per additional minute

  • 20 domains for LIVE web search

  • unlimited call forwards

  • unlimited calendars for appointment booking

  • Third-party/REST API integrations (on request)

  • Priority support & SLA options

  • Setup & configuration

  • AI Training with your content

  • Ongoing optimization

All prices excl. VAT. No minimum contract term  4-week cancellation period. Outgoing calls billed at €0.06/min. Billing of call minutes is per second.

Pricing & Plans

AI Web-Insights

Choose the plan that fits your business and receive clear, automated evaluations of your website performance – based on your Matomo data and delivered directly via email. No dashboards, no manual analysis, no extra workload.

Starter

The ideal starting point: clarity on your most important website developments.

Perfect for small businesses that want regular, easy-to-understand website reports – without digging through Matomo data themselves.

€29 per month

99 Euro setup (one-time)

  • 1 website

  • Weekly AI website reports

  • Easy-to-understand summaries

  • Core metrics & analyses (traffic, visitor trends, session duration, actions, key developments, recommendations)

  • Email delivery to up to 2 recipients

  • GDPR-compliant (data hosted on German servers)

Growth

The powerful plan for teams and growing online businesses.

Ideal for companies and agencies that need deeper insights and manage multiple websites.

€79 per month

€149 setup (one-time)

  • 3 website

  • Weekly or daily reports

  • Easy-to-understand summaries

  • Core metrics & analyses (traffic, visitor trends, session duration, actions, key developments, recommendations)

  • Email delivery to up to 5 recipients

  • GDPR-compliant (data hosted on German servers)

Enterprise

Maximum flexibility for data-driven organizations.

For companies and agencies managing many websites, requiring tailored reporting, or operating with complex requirements

from €159 per month

from €299 setup (one-time)

  • 10 websites

  • Weekly or daily reports

  • Easy-to-understand summaries

  • Core metrics & analyses (traffic, visitor trends, session duration, actions, key developments, recommendations)

  • Customizable analysis focus

  • Email delivery to up to 50 recipients

  • GDPR-compliant (data hosted on German servers)

All prices excl. VAT. No minimum contract term  4-week cancellation period. Outgoing calls billed at €0.06/min. Billing of call minutes is per second.

How you get to your solution

Our plans provide a clear pricing structure.
How your solution is set up depends on the specific product.
We make sure everything fits your company  structured, easy to understand, and without unnecessary effort.
 
01
  
 
Nov 09, 2017

Choose a plan & place your order

You select the appropriate plan for AI Chatbot, AI Phone Assistant, or AI Web Insights and complete your order. This secures your entry — the specific setup follows in the next step.

Nov 09, 2017

Onboarding for AI Chatbot & AI Phone Assistant

To set up your AI chatbot or AI phone assistant, we collect all relevant information about your business. This includes, for example, typical inquiries, preferred tone of voice, handovers to employees, or opening hours. Based on this information, we tailor the solution specifically to your company.

Nov 09, 2017

Setup of AI Web Insights

You can use AI Web Insights independently or set it up with our support. Matomo can be connected on your own — alternatively, we assist with setup, configuration, and analysis. You decide how much support you need.

Nov 09, 2017

Setup, testing & go-live

After onboarding or setup, we configure the solution, test it together with you, and make final adjustments. The solution then goes live.

Nov 09, 2017

Usage, support & continuous improvement

During ongoing operation, we are available to answer questions, support adjustments, and help further develop the solution.

Automation & Workflows

Custom AI solutions for efficient processes

We develop tailored AI workflows that process data from various systems, make automated decisions and digitize end-to-end business processes. Ideal for companies wanting to connect consulting, support, sales or internal workflows in a scalable, automated way – GDPR-compliant and professionally managedLorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

from €13,440

Managed Service included

Your AI solution – fully implemented and managed

With livestep, you don’t get a tool you have to set up and maintain yourself. You receive a ready-to-use AI solution that is planned, implemented, and continuously optimized in day-to-day operations by our team.

This ensures your AI works reliably, grows with your business, and delivers lasting value – without any technical know-how required on your side.

  • Concept, setup, and configuration by our experts

  • AI training with your content, processes, and use cases

  • Continuous monitoring and optimization during operation

Testimonials

“Easy to use AI Chatbot with many options”

I have been using AI chatbots for several chatbots for the past year. I learned quickly and exploring the tool, & asking questions to Slack support. The tool is very easy user-friendly and the support group helps quickly and thoroughly. Keep up the good work!

-Henry Fayol

Founder @ Company

“Easy to use AI Chatbot with many options”

I have been using AI chatbots for several chatbots for the past year. I learned quickly and exploring the tool, & asking questions to Slack support. The tool is very easy user-friendly and the support group helps quickly and thoroughly. Keep up the good work!

-Henry Fayol

Founder @ Company

“Easy to use AI Chatbot with many options”

I have been using AI chatbots for several chatbots for the past year. I learned quickly and exploring the tool, & asking questions to Slack support. The tool is very easy user-friendly and the support group helps quickly and thoroughly. Keep up the good work!

-Henry Fayol

Founder @ Company

AI Chatbot FAQs Everything You Need to Know

How does an AI chatbot work?

AI chatbots analyze user input, understand the intent behind messages, and provide relevant responses using pre-defined rules or machine learning models. They can learn from interactions to improve accuracy over time.

What are the benefits of using AI chatbots?

AI chatbots improve customer support efficiency, provide instant responses, reduce operational costs, and enhance engagement by handling repetitive queries automatically.

Can AI chatbots understand multiple languages?

Yes, advanced AI chatbots support multiple languages, allowing businesses to engage a global audience seamlessly.

Can AI chatbots provide personalized responses?

Absolutely. By leveraging contextual memory and user data, AI chatbots can deliver tailored, relevant responses for each individual user.

How can I integrate an AI chatbot into my business or website?

AI chatbots can be integrated into websites, mobile apps, messaging platforms, and CRMs through APIs or pre-built connectors, ensuring seamless interaction with your existing systems.

What we do

Let’s find out which AI solution fits your business.